Services

Product Training

We have designed fissara to be intuitive – but that doesn’t mean you shouldn’t get behind the wheel and drive it on your own. We deliver training courses to make sure you’re feeling confident and ready to run, manage and maintain your new software.

  • On-site training for you and your team to become proficient at using fissara from day one.
  • Remote training, either group-based or one-to-one, to help you and your teams get to grips with key aspects of fissara from the day you start using it.
  • Assessments and ongoing support to ensure you are getting the most from your fissara products. This includes training and documentation for new starters or refresher courses where required.

Implementation

During the implementation phase of your new fissara product our software teams will install fissara on your systems and create any customisation that is necessary. We will also setup and launch any additional features you need.

The implementation phase typically includes:

  • Dedicated project management and support from our in-house software team.
  • Installation of your new software on your required platform and devices.
  • Implementation of any necessary configuration and custom changes to the software.
  • Testing, troubleshooting, training and launch.

Device and Airtime

Alongside our software products, we also supply devices and airtime from all the major suppliers. This means we can reduce costs and complications by creating bundled offerings.

We are pleased to announce that we can now offer great deals on smartphones, tablets and airtime agreements from the UK’s leading networks

Not only do we supply great fissara software and mobile applications, we can now provide the devices and networks to make them run like clockwork. We have access to thousands of different device and contract combinations. Even if you don’t need our software right now, we can still get you a great deal on the latest tech with a contract that suits you – whether for one new phone, or to kit out your entire work force with devices.

We are accredited B2B experts for Samsung Mobile

With our GOLD status we get direct access to Samsung’s roadmap and technical information about new mobile products before anyone else. We can also open the doors on device innovation that will enhance and complement our software and products in the future.

Some of the UK’s leading Networks & Brands we work with

Systems and Integration

Our team ensures seamless integration with other systems so you can gather information or pass data as simply as possible.

We understand that there are other systems out there – and we know how to connect to them

The process of creating a complex information system from multiple platforms, architectures and applications is vital for a modern business. Our software is designed to interact seamlessly with other software and communications components.

fissara’s open APIs

APIs are published as XML or JSON. As well as APIs there are a number of downloads available in CSV.

  • Job creation
  • Problem/Fault
  • Create a new customer
  • Create a new site
  • Job status updates
  • Job data
  • Form data

We have the expertise and capabilities

We can connect to your key data systems and external data sources, and create web interfaces to your partner and supplier systems. Although we have a set of pre-defined APIs there is a chance your systems may be different. Our approach is to take things in small steps and complete a gradual integration in parallel to the deployment of fissara – keeping disruptions and complexities to a minimum.

The building blocks we use to create great solutions

We are here to simplify processes and ensure ease of use for our thousands of varied users.

The key to consistently delivering modern innovative solutions is our collaborative approach proven development path. This means we can rapidly create bespoke solutions, hybrid systems or fully supported products driven by market needs and customer requirements.

We applied this approach to fissara MANAGE, our original service delivery platform. It enables rapid development and deployment of business applications using pre-built building block components. At its core, it is an open standards service driven platform, which can integrate applications and data without costly bespoke development. This SOA (Service Oriented Architecture) platform provides a world class integration, communication and standardised environment which is scalable and flexible for future needs.

Our 7 key components

Although we utilise many other newly developed components, fissara is defined by 7 KEY COMPONENTS. As the modern world demands mobility of applications and data, fully integrated components create a fast and secure mechanism to develop mobile applications.

INFIN8 – Application Libraries

Continually improve the efficiency of your field teams, reduce costs and improve customer service. Generate efficient daily schedules for your workforce using drag-and-drop visual schedules and calculated travel times.

SECUR8 – Universal Security

One customer’s view on security may vastly differ from the next because security obviously depends on the application or system that is being designed and developed – and when the commercial or the marketing team meets the IT Team, all worms come out of the proverbial can. We’ve all been there and done that.

QOREL8 – Management Console

Qorel8 is a web-based management console interface that provides an easy to use and unified view of the system.

SENS8 – Remote Sensors

Sens8 automates physical objects, turning them into smart and interconnected objects. Sens8 is a combination software and hardware, with sensor connectors designed to be deployed in a utility network and connect it securely to the central platform where settings can be monitored or alert alarms or faults can be automatically raised.

ENCAPSUL8 – Secure Mobile Container

As mobility becomes a vital part of businesses connecting to their people, wherever they are, addressing the challenges of securing business assets, resources and data on mobile devices is critical.

MEDE8 – The Fissara Service Bus

In a networked and distributed computing environment, interoperability is essential. Mede8 ensure that applications and systems are integrated securely and consistently – which is the key performance indicator measure of any deployed system within an enterprise or cloud-based system.

INTEGR8 – Systems Integration And Connectors

Integr8 is a suite of tools and connectors that allow out of the box integration to existing enterprise infrastructure, database and identity based systems. With ability to connect to legacy back-end systems and presenting them into the service-enabled environment, Integr8 offers a system wide connectivity layer to the fissara infrastructure.

  • On-site training for you and your team to become proficient at using fissara from day one.
  • Remote training, either group-based or one-to-one, to help you and your teams get to grips with key aspects of fissara from the day you start using it.

Consultancy

We are experts in technology specifically for managing people, objects, locations and events. We can support businesses looking for advice and support in defining and implementing technology products that can help with digital change, operational improvement and sustainability.

Our consultancy services include:

Change strategies

Helping you to plan, review, analyse and deliver strategies for growth and transformation that will help you become more efficient and sustainable.

Business analysis

Support and analysis to help you understand areas of potential weakness or areas for improvement, including but not limited to sourcing new software, systems integrations and achieving compliance.

Technical support

Creating a plan for the sourcing and implementation of technical products and software that can help you overcome your organisation challenges in the most cost-effective way.

Impartial advice

Helping you to identify the technology barriers that stand between you and a more profitable business.

Product Training

We have designed fissara to be intuitive – but that doesn’t mean you shouldn’t get behind the wheel and drive it on your own. We deliver training courses to make sure you’re feeling confident and ready to run, manage and maintain your new software.

  • On-site training for you and your team to become proficient at using fissara from day one.
  • Remote training, either group-based or one-to-one, to help you and your teams get to grips with key aspects of fissara from the day you start using it.
  • Assessments and ongoing support to ensure you are getting the most from your fissara products. This includes training and documentation for new starters or refresher courses where required.

Implementation

During the implementation phase of your new fissara product our software teams will install fissara on your systems and create any customisation that is necessary. We will also setup and launch any additional features you need.

The implementation phase typically includes:

  • Dedicated project management and support from our in-house software team.
  • Installation of your new software on your required platform and devices.
  • Implementation of any necessary configuration and custom changes to the software.
  • Testing, troubleshooting, training and launch.

Device and Airtime

Alongside our software products, we also supply devices and airtime from all the major suppliers. This means we can reduce costs and complications by creating bundled offerings.

We are pleased to announce that we can now offer great deals on smartphones, tablets and airtime agreements from the UK’s leading networks

Not only do we supply great fissara software and mobile applications, we can now provide the devices and networks to make them run like clockwork. We have access to thousands of different device and contract combinations. Even if you don’t need our software right now, we can still get you a great deal on the latest tech with a contract that suits you – whether for one new phone, or to kit out your entire work force with devices.

We are accredited B2B experts for Samsung Mobile

With our GOLD status we get direct access to Samsung’s roadmap and technical information about new mobile products before anyone else. We can also open the doors on device innovation that will enhance and complement our software and products in the future.

Some of the UK’s leading Networks & Brands we work with

Systems and Integration

Our team ensures seamless integration with other systems so you can gather information or pass data as simply as possible.

We understand that there are other systems out there – and we know how to connect to them

The process of creating a complex information system from multiple platforms, architectures and applications is vital for a modern business. Our software is designed to interact seamlessly with other software and communications components.

fissara’s open APIs

APIs are published as XML or JSON. As well as APIs there are a number of downloads available in CSV.

  • Job creation
  • Problem/Fault
  • Create a new customer
  • Create a new site
  • Job status updates
  • Job data
  • Form data

We have the expertise and capabilities

We can connect to your key data systems and external data sources, and create web interfaces to your partner and supplier systems. Although we have a set of pre-defined APIs there is a chance your systems may be different. Our approach is to take things in small steps and complete a gradual integration in parallel to the deployment of fissara – keeping disruptions and complexities to a minimum.

The building blocks we use to create great solutions

We are here to simplify processes and ensure ease of use for our thousands of varied users.

The key to consistently delivering modern innovative solutions is our collaborative approach proven development path. This means we can rapidly create bespoke solutions, hybrid systems or fully supported products driven by market needs and customer requirements.

We applied this approach to fissara MANAGE, our original service delivery platform. It enables rapid development and deployment of business applications using pre-built building block components. At its core, it is an open standards service driven platform, which can integrate applications and data without costly bespoke development. This SOA (Service Oriented Architecture) platform provides a world class integration, communication and standardised environment which is scalable and flexible for future needs.

Our 7 key components

Although we utilise many other newly developed components, fissara is defined by 7 KEY COMPONENTS. As the modern world demands mobility of applications and data, fully integrated components create a fast and secure mechanism to develop mobile applications.

INFIN8 – Application Libraries

Continually improve the efficiency of your field teams, reduce costs and improve customer service. Generate efficient daily schedules for your workforce using drag-and-drop visual schedules and calculated travel times.

SECUR8 – Universal Security

One customer’s view on security may vastly differ from the next because security obviously depends on the application or system that is being designed and developed – and when the commercial or the marketing team meets the IT Team, all worms come out of the proverbial can. We’ve all been there and done that.

QOREL8 – Management Console

Qorel8 is a web-based management console interface that provides an easy to use and unified view of the system.

SENS8 – Remote Sensors

Sens8 automates physical objects, turning them into smart and interconnected objects. Sens8 is a combination software and hardware, with sensor connectors designed to be deployed in a utility network and connect it securely to the central platform where settings can be monitored or alert alarms or faults can be automatically raised.

ENCAPSUL8 – Secure Mobile Container

As mobility becomes a vital part of businesses connecting to their people, wherever they are, addressing the challenges of securing business assets, resources and data on mobile devices is critical.

MEDE8 – The Fissara Service Bus

In a networked and distributed computing environment, interoperability is essential. Mede8 ensure that applications and systems are integrated securely and consistently – which is the key performance indicator measure of any deployed system within an enterprise or cloud-based system.

INTEGR8 – Systems Integration And Connectors

Integr8 is a suite of tools and connectors that allow out of the box integration to existing enterprise infrastructure, database and identity based systems. With ability to connect to legacy back-end systems and presenting them into the service-enabled environment, Integr8 offers a system wide connectivity layer to the fissara infrastructure.

  • On-site training for you and your team to become proficient at using fissara from day one.
  • Remote training, either group-based or one-to-one, to help you and your teams get to grips with key aspects of fissara from the day you start using it.

Consultancy

We are experts in technology specifically for managing people, objects, locations and events. We can support businesses looking for advice and support in defining and implementing technology products that can help with digital change, operational improvement and sustainability.

Our consultancy services include:

Change strategies

Helping you to plan, review, analyse and deliver strategies for growth and transformation that will help you become more efficient and sustainable.

Business analysis

Support and analysis to help you understand areas of potential weakness or areas for improvement, including but not limited to sourcing new software, systems integrations and achieving compliance.

Technical support

Creating a plan for the sourcing and implementation of technical products and software that can help you overcome your organisation challenges in the most cost-effective way.

Impartial advice

Helping you to identify the technology barriers that stand between you and a more profitable business.