fissara MOVE streamlines the entire process of waste and bulk transport management through an easy-to-use software suite that includes enhanced route scheduling, vehicle management, digital waste transfer notes, quoting and invoicing.
Equip your drivers with the right info
Give your drivers a complete paperless overview of jobs and locations for the day ahead. Provide automated ‘on my way’ alerts to keep customers in the loop.
Instant quoting and invoicing
Create, send and track quotes and invoices in seconds, minimising the time spent on admin and improving customers’ perception of your business.
Stop endless paper trails
Digitally capture customer information, signatures, waste transfer notes, fuel purchases and photos from each job whilst on the move.
Simplify your most complex processes
Digitise many of your most complex processes and benefit from instant improvements in customer care, operations and admin effort.
Intuitive job assignment in seconds
Assign new jobs on a daily, weekly or monthly basis using the simple drag-and-drop interface, helping to eliminate paperwork and detailed spreadsheets.
Better compliance and audit trails
Full audit trails of journeys and waste movements are stored in fissara. Share them with the Environment Agency and other bodies with a single click.
Features
Asset Management
Mobile Workers
Forms and Data Capture
HR Management
Management Reports
Route Optimisation
Project Management
Scheduling
Customer Service and Support
Weighbridge
CRM Features
How will it help my business?
Deploying Fissara Move software into any Waste Management and Bulk Materials Transport Company will introduce new efficient streamlined processes from collecting and managing waste to delivery of bulk materials. The benefits will be extensive but here are a number of key areas you might want to consider.
- Increase the profitability of jobs and improve insight into pricing.
- Manage travel and obtain a holistic view of loads and location status.
- Electronic Waste Transfer Tickets reduce errors and lost paperwork.
- Full audit trail stored online of waste movements and transfer notes available instantly to provide to the Environment Agency and others.
- Dynamic scheduling that will allow you to assign collections and deliveries minute by minute on a daily, weekly and monthly basis.
- Eradicate paperwork from the Transport and Management processes. Reduce unnecessary manual effort and complex spreadsheet management.
How will it help my customers?
- Provide faster response to all enquiries.
- Quicker and more accurate billing. Ability to be more competitive on price.
- Instant updates by text or email providing delivery and collection status.
- Speedy access to existing customer details and quotes.
- Near instant quote details included in confirmation messages.
- More accurate collection and delivery timings
“Since implementing fissara MOVE into our business we’ve seen major improvements in our operational capacity as a result of the reduction in the time it takes to complete essential tasks. For example, our office staff can communicate directly with the transport team and update them on jobs as they go. The transport team now has the capability to issue invoices and transfer notes while they are at a job.”
Bulk Transport Company Owner, South UK
Benefits
Vehicle Allocation
The software manages the allocation of vehicles to drop off, exchanges, collections and disposals and includes:
- Job allocation to each vehicle.
- Building efficient job runs.
- Managing vehicles that are Off-Road.
- MOT and Service
- Leading edge Drag and Drop advance and real-time scheduling.
- Dynamic job status information.
- Planning disposals and managing disposal runs.
- Production of all waste delivery and transfer documentation electronically.
Drivers App
Your drivers are provided with a simple and easy to use App providing all the information they will need to deliver an efficient service for you and your customers
- Daily vehicle checks at the beginning and end of the working day.
- Job information and location details.
- Record customer information, capture pictures and signatures.
- Complete electronic Waste Transfer Notes
- Record highlights, job and vehicle issues.
- Automated “On my way” text or email to customers.
- Record and store fuel purchases
Order Call Off
- Credit card payments.
- Convert quote or quote line into an order.
- Confirm drop off and collection details.
- Date and time confirmation.
- Order/quote information provided by text or email.
Quoting and Ordering
Quickly produce quotes that turn to orders for cash or account customers for skip hire and waste collection. You can also access historic quotes.
Disposal Management
Your drivers are provided with a simple and easy to use App providing all the information they will need to deliver and efficient service for you and your customers
- Book disposal of waste with suppliers.
- Allocate vehicles specifically for disposals.
- Dispatch vehicles and record gross and net.
- Electronic WTN’s and documents emails to suppliers.
Customer Management
- Manage customer accounts
- Pricing Matrix for cash or account customers
- Self service account management portal with order history
- Define customer contact preferences
- Credit Limit management
Admin and Reporting
- Proactively manage skip renewals
- Driver holiday management
- Utilisation reporting with detailed drill down
- Vehicle contribution/profitability reporting
- Quote follow up
- Skip availability
Invoicing
- Produce accurate invoices immediately
- Interface to accounting system
- Invoice reporting and follow-up
- Flexible invoicing options for customers
Users
Your Customers
- Provide faster response to all enquiries
- Quicker and more accurate billing
- Support for mixed and complex orders
- Better value and competitive pricing
- Instant updates by text or email providing delivery and collection status
- Speedy access to existing customer details and quotes
- VIP, Cash and Account customers available
- Near instant quote details included in confirmation messages
- More accurate collection and delivery timings
Your Business
- Increase the profitability of jobs and improve insight into pricing
- Manage travel and obtain an overview of all loads and location status
- Electronic Waste Transfer Notes reduce errors and lost paperwork
- Full audit trail stored online of waste movements and transfer notes available instantly to provide to the Environment Agency and others
- Dynamic scheduling that will allow you to assign collections and deliveries minute by minute on a daily, weekly and monthly basis
- Eradicate paperwork from the Transport and Management processes
- Reduce unnecessary manual effort and complex spreadsheet management
Your Drivers
- Daily vehicle checks at the beginning/end of the working day
- Clear and complete job information and location details
- Record customer information, capture pictures and signatures
- Complete and send electronic Waste – Transfer Notes Provides automated “On my way” text or email to customers
- Record and store fuel purchases
- Reduced failures in deliveries and collections
- Record customer, job and vehicle issues and feedback
How does it work?
1
Create a customer quote instantly
Use fissara to create customer quotes in seconds. Quotes can be accepted and allocated to your drivers almost instantly.
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| Improve cash flow | Reduce admin costs | Increase productivity |
2
Create the job in seconds
With the quote accepted, create the job in fissara and allocate it to the most appropriate driver based on the job type, vehicle type or driver location.
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| Save time | Reduce admin costs | Increase Productivity |
3
Record vehicle data in fissara
Maintain a detailed record of vehicle data for the entire fleet; your drivers log crucial vehicle check and weighbridge data in the fissara mobile app.
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| Save time | Meet compliance | Increase productivity |
1
Create a customer quote instantly
Use fissara to create customer quotes in seconds. Quotes can be accepted and allocated to your drivers almost instantly.
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| Improve cash flow | Reduce admin costs | Increase productivity |
2
Create the job in seconds
With the quote accepted, create the job in fissara and allocate it to the most appropriate driver based on the job type, vehicle type or driver location.
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| Save time | Reduce admin costs | Increase Productivity |
3
Record vehicle data in fissara
Maintain a detailed record of vehicle data for the entire fleet; your drivers log crucial vehicle check and weighbridge data in the fissara mobile app.
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| Save time | Meet compliance | Increase productivity |
6
Store transfer notes digitally
Move away from endless paper documents by capturing waste transfer notes, disposal notes and customer signatures digitally using the fissara app.
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| Save time | Reduce admin costs | Meet compliance |
5
Track live job progress
View your driver’s progress and provide updates to your customer in real-time. Trigger an invoice for the job as soon as it’s complete.
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| Improve customer service | Reduce admin costs | Increase productivity |
4
Provide real-time traffic info
Provide your drivers with the quickest route (including geo coordinates for rural and off-road jobs), reducing time on road and avoiding traffic congestion.
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| Reduce travel time | Reduce carbon footprint | Increase productivity |
4
Provide real-time traffic info
Provide your drivers with the quickest route (including geo coordinates for rural and off-road jobs), reducing time on road and avoiding traffic congestion.
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| Reduce travel time | Reduce carbon footprint | Increase productivity |
5
Track live job progress
View your driver’s progress and provide updates to your customer in real-time. Trigger an invoice for the job as soon as it’s complete.
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| Improve customer service | Reduce admin costs | Increase productivity |
6
Store transfer notes digitally
Move away from endless paper documents by capturing waste transfer notes, disposal notes and customer signatures digitally using the fissara app.
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| Save time | Reduce admin costs | Meet compliance |
7
Review and invoice the job
Establish high levels of quality control by reviewing the job before notifying your customer. Trigger an automated invoice the moment the job is complete.
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| Improve customer service | Improve cash flow | Increase productivity |
8
Analyse vehicle P&L
Analyse and improve the P&L of each vehicle. Uncover areas for improvement by assessing predefined performance indicators for the entire fleet.
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| Improve cash flow | Increase revenue | Reduce admin costs |
9
Complete the job
Securely report the job details in fissara – categorised by site, vehicle or job type – and refer back in the event of a customer query, for compliance or for general record keeping.
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| Meet compliance | Reduce admin costs | Increase productivity |
7
Review and invoice the job
Establish high levels of quality control by reviewing the job before notifying your customer. Trigger an automated invoice the moment the job is complete.
|
|
|
| Improve customer service | Improve cash flow | Increase productivity |
8
Analyse vehicle P&L
Analyse and improve the P&L of each vehicle. Uncover areas for improvement by assessing predefined performance indicators for the entire fleet.
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| Improve cash flow | Increase revenue | Reduce admin costs |
9
Complete the job
Securely report the job details in fissara – categorised by site, vehicle or job type – and refer back in the event of a customer query, for compliance or for general record keeping.
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| Meet compliance | Reduce admin costs | Increase productivity |
Interested in Fissara Move?
Call our team on 0844 500 8824 or enquire today