The Future of the Waste and Transport Industry - How Technology Can Improve Profitability

Even before the pandemic, waste management was one of the biggest challenges facing humanity. From skyscraping landfills to the numerous health hazards induced by poor waste management, the challenges this industry faces are piling up by the day.

Although researchers have found a way to convert human waste into jet fuel and turn carbon-rich waste into energy, it does not change the fact that the industry is among the most neglected sectors globally.

With ever-increasing pressures on waste companies to stick to a mountain of new regulation, keep staff safe from day-to-day working and COVID, and remain profitable, the current conditions are not entirely favourable for businesses in the industry.

So, what does the future hold for waste and waste transport companies?

The concerning aspects of the waste and transport industry

Whether it is the documenting of waste or communicating job details with drivers, carrying out operations has not been easy for the industry. There are a range of critical and immediate challenges that need addressing:

Road safety

According to a 2020 report, waste collection is one of the top six most dangerous occupations. There are roughly 35 fatal injuries among every 100,000 workers every year, making it an alarming global issue.

What’s more surprising is that transport-related activities account for around 63% of all those accidents in the waste industry.

Financial wastage

A fissara led research revealed that companies squander up to £10,000 every year on printing, office stationery, and postage. This is not only compromising profits but also reducing back-office efficiency by around 50%.

Time-management issues

Speaking of efficiency, companies, which are still mostly relying on paper-based operations, are also estimated to spend twice as long on administrative tasks compared with those who use software. Paper documents such as invoices and delivery notes are among the primary reasons for the increase in employee working hours in the waste and transport industry.

Social distancing

Companies that have failed to embrace digital platforms have undoubtedly fallen behind in their operations and profits. Since drivers are required to interact with several people each day, adhering to COVID-19 guidelines can been a big challenge for companies.

What the future of waste transportation demands

Evidently, if we want to make the waste and transport industry safer for workers, all the above problems need to be given immediate attention. Here are a few things that can start us off on the right foot.

First off, waste companies need to take measures to reduce public interactions among their staff. This can be achieved by, but not limited to, focusing on reducing the most typical time-related challenges for the on-the-road employees.

For instance, workers can use a mobile app to report proof of delivery, update the status of their jobs, and store waste transfer notes to easily maintain social distancing with other staff and customers.

The future demands the use of technology to automate administrative, operational, and delivery-related tasks, so workers can be more efficient at their jobs.

How technology can help meet the demands

According to Waste Dive, “[fleet] technology can help companies gain insight into driver behaviours, alert drivers when there are hazards, and help collect data that can be used to update or improve training programs.”

fissara MOVE helps to reduce back-office admin by up to 50%. It also helps businesses cut down their paper and postage costs by up to 90% while introducing more accuracy into P&L reporting and document storage.

For operations, fissara MOVE’s Waste Transfer Notes feature helps drivers upload proof of collection/delivery without violating social distancing guidelines.

By going paperless, waste companies can track their vehicles and drivers in real time, reduce fuel usage, and save up to £10,000 annually on paper, postage and document storage.

If that wasn’t all, waste companies can also speed up their invoicing processes from 3 days to a few hours as well as automate around 130 tasks per vehicle per month for each customer, including invoicing, subcontractor billing and vehicle checks.

Most importantly, the telematics features of fissara MOVE can reduce road accidents by 20%, creating a much safer work environment for employees.

Ready to improve profitability and create a better work environment for your employees? Book a demo of fissara MOVE here.

Adapt and Overcome

A significant change to the way we do business

At fissara we like to create great case studies to help companies decide if our product and services will support their business goals (Of course they will!) but this one in particular is important not only for what we have achieved with ADAMAS Telecoms Ltd (Weare5Gt) but how we went about it.

When COVID 19 hit back in March and before anyone thought we would be facing a second national lockdown later this week, fissara had to rapidly turn 180and change entirely to an online selling business, this is when we first engaged with David Stills CBE Chairman at ADAMAS. I remember David saying during one of many video calls “fissara (our MANAGE product) will make a significant change in the way we do business” I made a note at the time as this is exactly what fissara was doing by rapidly adapting to how business would have to be done in the future.

What is really noteworthy is the fact that not only have ADAMAS become a customer not long after that meeting and were obviously impressed as they have subsequently added another of our systems to manage the Wind Energy part of their business but the fact that no one from either company has ever meet face to face. This is a testament to building great relationships and keeping communication going whatever life throws at us.

See the full story about ADAMAS Telecom here or just book a demo and see what fissara MANAGE can do for you

Sales Team Update

Chelsea Lever – Sales Manager

Chelsea joined the business at the beginning of 2020 and has been leading the charge with fissara MAINTAIN, our innovative maintenance platform designed to deliver efficiencies for businesses in the property sector.

As our team has had a second growth spurt recently, we are very pleased to announce that Chelsea has taken over as Sales Manager from 1st October which is great news.

Superhero Name: HURRICANE Ability to start Hurricanes after whipping up a force 5 in Cuba

Zeke Mellor – Business Development

A new addition to the sales team, Zeke joined fissara a few weeks ago. Zeke has had his head down since then learning about our products and propositions.

We really did throw Zeke in at the deep end but (as we expected) he’s already booking meetings with new customers and talking to businesses about what fissara MOVE offers, an end to end management solution to Waste and Skip companies.

Superhero Name: DOUBLEDECKS A lockdown bedroom DJ legend

Jade McNeil – Business Development

Jade also joined the team only a few weeks ago but is already displaying her acute attention to details as we redefine and simplify our products and propositions

Like Zeke, Jade will be focussing on fissara MOVE and has the skills to get anyone talking about the challenges their business may face. Jade’s constant positive approach and enthusiasm are clearly unstoppable.

Superhero Name: CHAMELEON Ability to entirely change the colour scheme in her home by thought alone

If you'd like to find our more about our Sales Team or better still our amazing products

UK Government mandates removal of Huawei by 2027

A hugely complex project...

Oliver Dowden, the UK culture secretary, has just announced in the Commons the Government’s plans to phase out the role of Chinese telecoms giant Huawei. The decision has come about after serious security concerns have been raised in the US and UK.

Understanding the complexity required to build the UK networks gives us a good deal of insight into how difficult it will be to unpick what has been deployed so far. In order to keep things running whilst the extraction takes place, UK network operators will require telecoms infrastructure businesses to replace what is removed with an alternative while ensuring little or no downtime. This is not unlike changing the tyres on your car whilst driving.

One thing is certain: any company involved in the removal of Huawei equipment will have to evidence the removal and provide a full audit trial for every site visit and asset returned to the warehouse.

fissara’s experience in accurately planning, managing and scheduling activities like these will prove an enormous benefit. Our platform will support this removal programme and record, in detail, every action carried out in the office, on the road and on site. With fissara MANAGE you’ll be confident that your teams remain compliant at all times and can dynamically report on the progress of the challenge at hand with confidence.

Book a demo to find out how fissara can help.


Book A Demo

Are we more social when socially distanced?

Keeping your distance when on the MOVE

I don’t know about you but one of the things I will certainly remember about the UK lockdown of 2020 will be the social distancing we face each day. I’m lucky enough to live in the countryside but even here people will the cross the lane or step 2 metres into a field to let you pass. The irony is that in my little corner of the world, people have become more social the further we are required to be separated. Curtesy, friendliness and in general a willingness to help is on the increase, I really hope this is a lesson learnt and a new improved society continues long after the epidemic has passed.

We do however still face the contactless challenge in business. If we are to get the economy bouncing back quickly everything needs to change and it appears digital transformation and technology may hold some of the answers. We’re familiar with contactless payment cards, digital signatures, wireless bank transfers and making payments with a smartphone or watch but is there yet more to do? I think so…

One of our core values at fissara is “humanising” technology, I’m certain most people have sworn at “Alexa” or Google when she gets it wrong but that’s not really what we mean by humanising. We work hard to use language and interfaces in all our software that work for humans, we try our best to avoid “the computer says no” and analyse the practical application and use of the solutions we develop to ensure they work well for people.

Our latest product fissara MOVE, which seems contradictory when we are so often asked to “Please stand here!”, is helping companies in the Waste and Bulk Materials sectors to remain operational during the lockdown, providing their customers with the confidence that nothing could be more sanitary than an entirely digital solution. The global virus we are faced with is very different to those that affect computer systems. fissara MOVE supports social distancing but still delivers an outstandingly simple and human solution for the essential skip hire and waste transport businesses that continue working throughout the pandemic and social distancing we’ve become accustomed to.

Stay safe but stay sociable

Jon CEO fissara ltd