Our scheduling software allows you to select from simple to real time proximity scheduling
Ensure your field engineers are working smarter. Arriving at the right time at the right place is the secret to delivering excellent customer service whilst keeping costs down. Our workforce management scheduling software organises the process, generating the most efficient employee schedules automatically and deploying them where needed.
Use drag-and-drop visual schedules and calculated travel times and visually mapped estimates to generate efficient daily, weekly, monthly or yearly schedules for your workforce. fissara’s unique Proximity Scheduling™ allows you to plan customer appointments or site jobs in real time. Using Response Jobs™ ensures your business can react immediately to emergencies and monitor your configured service levels with a SLA dashboard.
Not only can you schedule your employees and contractors based on skill level but you can apply automated maintenance schedules for the equipment you are responsible for.
fissara is a comprehensive and highly configurable job, task and scheduling workforce management software that adapts to your needs as they change
- Visual schedule
Drag-and-drop capability allows you react to changes in an instant
- Create specific job instructions
Organise complex jobs with multiple activities at a location and specify what data you need collected
- Travel time calculations
Using fissara’s Migglio™ travel algorithms or online mapping you can optimise travel time and minimise mileage
View schedules as a map and accurately determine the time between jobs
- Emergency Jobs and SLA’s
Despatch engineers to reactive jobs and monitor all SLA’s via a single dynamic dashboard
- Proximity scheduling™
This clever piece of engineering can work in the background or interactively, allowing you to efficiently manage jobs. You can schedule work or fill engineers timetables easily and effectively based on skill and the number of engineers required
- Resource profiles
Specify parameters and staff information, such as working hours, shifts, bank holidays, staff holidays and non-productive time, to make the processes more accurate
- Skill Profiling
Identify and allocate the right engineers to jobs
- Meet Customer Service Level targets
Schedule jobs according to your customer’s required dates and fix times
Schedule and Manage Smarter
fissara’s scheduling software is like nothing else on the market when it comes to scheduling and managing people. Find out more about how it can help you today.
“fissara have a very good understanding of Airwave’s business and processes and have delivered a system that gives quality data and detailed control over our resources, while at the same time giving us the ability to dynamically manage priorities. We have worked well with fissara to define the functionality we require and the next set of features.”
John Lewis, Airwave COO